Help with Ingre.

Subscriptions

How do I manage or cancel Premium?

Premium renews each month or year until you cancel. Manage or cancel it in the store you bought it from:

• App Store: on iPhone, Settings, your name, Subscriptions, or App Store subscriptions.
• Google Play: in Google Play, your profile picture, Payments & subscriptions, Subscriptions, or Google Play subscriptions.

A cancellation takes effect at the end of the current billing period. Refunds are handled by Apple or Google under their own policies.

How do I restore a purchase?

Sign in to Ingre with the account you bought Premium on, then tap Profile, Restore Purchases. The phone must use the same App Store or Google Play account that made the purchase.

Your account

How do I delete my account?

In the app: Profile, Delete account, at the bottom under Sign Out. Without the app, or to see what is deleted and what is kept: Delete your Ingre account. Deleting your account does not cancel a subscription.

AI features and your data

How do I turn off AI data sharing?

In the app: Profile, Privacy and legal, AI data sharing. Turn the switch off. It takes effect at once, and nothing more is sent to Novita AI. With it off, Premium reads labels on your phone and the Analyzer stays closed. Turn it back on with the same switch.

The Privacy Policy lists what the AI features send and who receives it.